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  • -BRAND LOGO  Sweatpants 

     

     

     

    ORDER POLICY

    PROBING ELITE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES & PACKAGES DAMAGED DURING TRANSIT OR DELIVERY. CUSTOMER IS RESPONSIBLE FOR THE COST OF RE-SHIPPING.



    PROCESSING TIME

    • Please allow 1-3 business days for normal processing time. Allow an additional 2-4 business days during busy periods.
    • Additional processing period may be necessary based on inventory availability. 
    • Packages are shipped in the order they are placed based on availability.

     

    RETURNS, EXCHANGES, & MISSING ITEMS

    • ALL CLAIMS ARE REQUIRED WITHIN 7-DAYS. Special periods apply to certain claims such as missing items.
    • Returns for store credit will not be charged the restocking fee. Buyer is responsible for the cost of return shipping.
    • Customer has 3-days from date of delivery to make any missing items claim. We take claims very seriously and make thorough investigations. We match actual shipment weight to a duplicated order along with other verification processes including warehouse photo evidence to ensure missing claims are valid.
    • Returns must be new, unworn, and in original condition. We will inspect items individually to approve the condition of all returned goods.
    • Buyer is responsible for all fees associated with roundtrip return/exchange shipping. Shipping charges are non-refundable.
    • We reserve the right to refuse return shipments poast inspection.

     

    REFUNDS/CREDIT

    • Returns will be refunded to your original account within 1-3 business days. Your bank may take 3-5 business days to process the return.
    • You may receive store credit for returns/defects/missing items. Store credit do not expire.

     

    DAMAGE/DEFECTIVE ITEM CLAIMS

    • All damage/defective it